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Customer Testimonials
Excellent
Amy Paul
Clean facility with kind, professional staff! I hired movers and the staff worked hard to help us move my stuff in quickly.
Shelley Stevenson
Dave was absolutely wonderful. Very thorough, professional and personable. He explained everything I needed to know. I greatly appreciated meeting with him. Absolutely !!!!
Mickey K
Tammy at Guardian Storage is a real pro! The storage facility is well maintained and in great shape. Tammy is super helpful and provides great customer service!
Misti Stewart
I had a very good experience with guardian storage .I was treated well by the front desk lady .thank u
Mary Lou Bradley
First of all, this place is immaculate! We were switching our storage needs from the Waterfront space to this Parkway East location. Brittany couldn't have been more accommodating in finding a space for us. She kept us updated each step of the way. Fantastic customer service!
Update - 4/11/25 - The place is still immaculate, however, it doesn't matter if you can't actually get to your unit. Mine is on the first floor and the elevator at this location has been broken for over a month at this point.(The other elevator that is working only goes down to the 2nd floor) Dustin, the manager was gracious to us and apologized about it being out. Literally weeks later, it is still out - no communication to us about when it might be up or what they are doing to get it up and running. My storage space is an extension of my business, so obviously this arrangement isn't a good one for us. I have stopped more than 20 times to see if the elevator was fixed - taking time out of my day to do so. How hard is it to pick up the phone or drop an email to let me know how they're working on this problem? Oh did I mention that everyone I've called since my initial visit with Dustin were "unavailable" when I rang. This is not cool.
Update - 4/11/25 - The place is still immaculate, however, it doesn't matter if you can't actually get to your unit. Mine is on the first floor and the elevator at this location has been broken for over a month at this point.(The other elevator that is working only goes down to the 2nd floor) Dustin, the manager was gracious to us and apologized about it being out. Literally weeks later, it is still out - no communication to us about when it might be up or what they are doing to get it up and running. My storage space is an extension of my business, so obviously this arrangement isn't a good one for us. I have stopped more than 20 times to see if the elevator was fixed - taking time out of my day to do so. How hard is it to pick up the phone or drop an email to let me know how they're working on this problem? Oh did I mention that everyone I've called since my initial visit with Dustin were "unavailable" when I rang. This is not cool.
Jenn
Friendly staffers. Clean facility. Brian was a great help setting us up and showing us around. Definitely recommend Guardian Storage for all your storage needs.
Michael Williams
Stephanie is awesome and very personable! 10/10 recommended location! She will assist you the moment you call, show up, stop by, and move out - while ensuring you are informed, comfortable, and keep you on your way.
Thank you!
Thank you!
David Bower
Excellent storage facility with competitive rates. The units are secure, easy to access, and the staff is always friendly and helpful. Highly recommend for anyone looking for reliable storage.
Alfreda DeLee
Today 06/27/23 was a good day after I left Guardian Storage and Yes, I said “Guardian Storage” I recently had several death in my family ( My mother… who was the anchor of my life)
also some unknown stranger decided to help themselves to my credit card and bank account.
It was bad news after bad news, which I remained hopeful and optimistic though it all.
I went to pay my bill At Guardian Storage and to retrieve some items from my unit and when I walked in Isaiah was helping a customer and he took a moment to let me know, he will be with me in a moment. I said, well let me go to my unit and I will be back and if I’m not back before you close please come look for me (jokingly)
After a while being in my unit,moving things around and retrieving items. I looked up and Isaiah was right there reminding me of our appointment.
I just laughed!!!
Because this made me feel good to know that amazing people is still out here and will go beyond their call of duty to help out!!!
The courtesy and his professionalism continue after I return downstairs to discuss my finance issues. It was the laughter and his pleasant demeanor that had me smiling on the ride home.
Hands Up to Isaiah for making this experience a pleasant one and reminding me that good people still exist.
also some unknown stranger decided to help themselves to my credit card and bank account.
It was bad news after bad news, which I remained hopeful and optimistic though it all.
I went to pay my bill At Guardian Storage and to retrieve some items from my unit and when I walked in Isaiah was helping a customer and he took a moment to let me know, he will be with me in a moment. I said, well let me go to my unit and I will be back and if I’m not back before you close please come look for me (jokingly)
After a while being in my unit,moving things around and retrieving items. I looked up and Isaiah was right there reminding me of our appointment.
I just laughed!!!
Because this made me feel good to know that amazing people is still out here and will go beyond their call of duty to help out!!!
The courtesy and his professionalism continue after I return downstairs to discuss my finance issues. It was the laughter and his pleasant demeanor that had me smiling on the ride home.
Hands Up to Isaiah for making this experience a pleasant one and reminding me that good people still exist.
hannah northey
Everyone at the Cranberry location was so helpful and courteous throughout the whole process! Would definitely recommend.
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